Grown-up AI receptionists for clinics that want to grow without losing patient trust
Every patient call answered with warmth, professionalism, and a regional UK accent that fits perfectly with your team.
Apply Now
5.0
5.0
The Facts
Never miss another call
of clinic calls
are missed without Ivy to answer them
of callers abandon
voicemail, leaving no message—until using Ivy
unlocked each day
with staff freed from voicemail and patient callbacks
Testimonials
What our customers say
-
Sophie C.
Practice Manager
Active Step Foot & Ankle
“Before Ivy, we needed a way to make sure every patient inquiry was captured, especially new consultations. Since using it, we’re now able to handle everything, even when reception is busy or the clinic is closed. That’s freed up space in the diary and made it easier for patients to cancel or rebook out of hours. Patients tell us Ivy is really easy to use and they like the personal touch in the language. The Verbalise team have also been fantastic, quick and responsive to any tweaks we’ve needed. It’s been really beneficial for us.” -
Stuart G.
Practice Owner
Mannin Doctors
“Introducing Ivy has been a genuinely positive step for our clinic. From day one, she’s brought efficiency and consistency to how patients interact with us, and taken the pressure off our team with routine enquiries and appointment handling.
The transition was smooth, and Ivy just fits into the daily flow of the practice. Patients have embraced her too — they often say how easy and reassuring it feels to book in or get quick answers out of hours.
It’s rare to find a digital tool that feels both professional and personable, but Ivy manages it beautifully. Thanks to Verbalise.ai, we’ve taken a real step towards the future of patient care while keeping that all-important human touch.” -
Ian G.
Practice Owner
Southampton Physio
“We’d been using a virtual reception service, but it just kept getting worse… more mistakes and poor conversions. Ivy has been a pleasant surprise. The answers it provides are exactly what I’d give. Patients have been really impressed, and for a team like ours it’s been invaluable. The setup support from the team was brilliant too.”
Practice owners: onboarding is limited
Our premium, highly-customised ‘white glove’ onboarding process is limited to just 4 new practices each week. Secure your spot today.
Apply Nowpractitioners
Designed, tested and trusted by UK practice owners
Physio
Podiatry
Acupuncturists
Nutritionists
Osteopaths
Dietician
Naturopaths
Chiropractic
Features
Scaling your practice with advanced AI
Bookings
Handles new bookings, even when you can’t.
Rescheduling
Changes appointments for patients anytime—day or night.
Cancellations
But only after sensitively exploring a reschedule.
Payment
Takes payments upfront to reduce DNAs and protect your revenue.
General enquiries
Answers patient questions, from directions to detailed appointment enquiries.
Speaks with your clinic’s voice
Knows how you want to speak to your patients.
Converts enquiries into patients
Trained by the very best practice owners in the MSK industry—Ivy gets the importance of giving value before divulging pricing.
Not just software — a partner for your clinic’s growth
A premium, done-with-you AI receptionist
Ivy is a grown-up AI receptionist for clinics that want to grow without losing patient trust. We take time to understand your practice, tailor Ivy to fit seamlessly, and stay involved after launch to ensure she keeps improving.
At Verbalise, we don’t just build AI — we design patient experiences with conversion in mind. Every conversation is handled in the friendly UK-regional accents your patients expect and is shaped to encourage new bookings.
Even one extra new patient can more than justify the investment in a premium AI receptionist.
PRICING (inclusive of VAT)
Bespoke setup for your clinic — never a cookie-cutter bot
Natural UK-regional voices patients trust
Advanced Calendar Intelligence™ keeps diaries full and avoids gaps
Conversion Rate Optimisation turns more enquiries into new patient bookings
Backed by a passionate UK team for quality and peace of mind
As a practice owner, I know how challenging it can be to balance patient care with running an efficient clinic. Collaborating with Verbalise has been a fantastic experience—they are attentive, thoughtful, and genuinely interested in understanding the unique challenges we face. Together, we’ve built Ivy—an AI receptionist that truly supports both patient care and day-to-day operations.
Rachel Green,
Practice Owner
Practice owners: onboarding is limited
Premium, highly-customised ‘white glove’ onboarding. Limited to just 4 new practices each week. Secure your spot today.
Apply Now